Returns

Can I Return My Item?

All sales are FINAL due to cleanliness unless the product is damaged or incorrect.

My Order is Incorrect

We’re so sorry for the mix-up! If you received the wrong
items or something is missing from your order, please email us at Info@pilatessocialclub.shop with
your order number and contact details.

We’ll make it right by sending the correct items at no additional cost.

Can I Exchange my Item?

Unfortunately, there are no returns due to cleanliness.

If you have received a faulty item, please email us directly and we will contact you
within 1-2 business days.  

Shipping

How Long Until My Order is Processed?

All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.

We try our best to process orders as quickly as possible.

When Will I Receive My Order?

We offer standard, expedited, and express shipping options at checkout.
Delivery times may vary based on location and selected shipping method:

Standard Shipping: 3-7 business days

Expedited Shipping: 2-4 business days

Express Shipping: 1-2 business days

Shipping fees are calculated at checkout based on your location and chosen delivery speed.

Can I Change My Order?

Regrettably, we are unable to change orders after they are placed. However, if you need to change your order, please email us at info@pilatessocialclub.shop within 24 hours of your purchase.

We are sorry for any inconvenience this may cause.

How Much Does Shipping Cost?

Rates shown at checkout are based on your address and how quick you are wanting your package!